Extending the view from client relationships to the wider networks in which the bank participates.
Client Lifecycle Management provides the foundation for understanding and controlling client relationships. But a bank’s participation extends beyond its direct clients.
Clients, counterparties, entities, products, markets, infrastructure and other relationships form interconnected networks through which risk, dependency and value can move.
Enterprise Participation Architecture is an emerging way of thinking about how those relationships, objects and dependencies can be understood and managed together across the enterprise.
This area will continue to develop as the concepts, models and practical applications are explored in greater depth.
For now, the starting point is CLM: understanding the client relationship and the network around it.